Comments on: The 6 Levels of Engagement in Online Conversations

By: The 6 Levels of Engagement in Online Conversations | Lateral Action | socialatwork | Scoop.it

Sun, 25 Dec 2011 16:32:16 +0000

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By: 3 Ways to Connect with your Online Audience (Friendship Skills Required) | Essetino Connexions

Fri, 09 Dec 2011 17:27:25 +0000

[...] in depth information on this topic, check out these blog articles on the Lateral Action website: The 6 Levels of Engagement in Online Conversations and 9 Ways People Respond to Your Content [...]

By: 3 Ways to Connect with your Online Audience (Friendship Skills Required) | Essetino ConneXions

Fri, 05 Aug 2011 00:27:18 +0000

[...] depth information on this topic, check out these blog articles on the Lateral Action website: The 6 Levels of Engagement in Online Conversations and 9 Ways People Respond to Your Content [...]

By: Bookmarks for March 31st through April 2nd | Polle de Maagt

Bookmarks for March 31st through April 2nd | Polle de Maagt — Fri, 02 Apr 2010 08:08:41 +0000

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By: The 12 Elements of the Social Media Mindset | Life Beyond Code

The 12 Elements of the Social Media Mindset | Life Beyond Code — Wed, 26 Aug 2009 07:15:32 +0000

[...] Note: Please read The 6 Levels of Engagement in Online Conversations to see how meaningful contribution increases the level of engagement [...]

By: Rajesh Setty

Rajesh Setty — Tue, 18 Aug 2009 02:31:42 +0000

Mark,

Thank you for your comments. Some clarifications below:

My goal here was to show that real engagement requires serious investment of time, energy and mindshare.

For me, engagement is simply the level of emotional connection between the parties having the conversation.

I am not suggesting that some conversations are more important than the other as much depends on the context of the conversation. One can start with conversations to initiate low level engagement and then progress towards higher levels of engagement.

Also, when you have the kind of relationship where there is higher levels of engagement, you get a license to have conversations of lower level engagement and still enjoy it.

Think about the conversations that you have with your classmates from school or friends for a long time. They seem like conversations of low level engagement (as you say in your comments) but that is life. In those relationships, spending time together is already the reward.

Thanks again.

Best,
Raj

PS:
Mark, I love your work and I hope your book will be available on Kindle soon.

By: Aaron Agassi

Aaron Agassi — Mon, 17 Aug 2009 22:33:44 +0000

Indeed, some seeminly place great stock in lowest engagement, and strive to lower it all the time.

By: Mark

Mark — Mon, 17 Aug 2009 20:52:18 +0000

Interesting post but not entirely convinced of the heirarchies you build here. I’m always suspicious of simple Hi-lo scales which embed ideas of worth/value in them – particularly when dealing with nice big abstract notions like engagement…

Perhaps you have time to clarify? What do you mean by engagement? Why do you assume that high vs. low engagement is more important? For the either of the participants? Isn’t a lot of human life and conversation rightly low level? Doesn’t a lot of interesting stuff come out of low-level engagement? And isn’t there a real ceiling for engagement?

By: Marilyn

Marilyn — Mon, 27 Jul 2009 05:46:12 +0000

Your “$.02″ has proved to be liberating…

Thanks!

By: Rajesh Setty

Rajesh Setty — Mon, 27 Jul 2009 05:43:13 +0000

Marilyn,

Thank you. Actually, I can’t take all the credit for the answers I posted as two of my teachers (who prefer not to be named) helped me there. But nevertheless, I am glad you liked them and my teachers will be happy.

On your question, I am not intrigued by number of “I’s” in any given conversation. I focus more on the intent than on the mechanics. There is a lot of “extra work” I have to do if I have to focus on the mechanics of things than focusing on the intent.

My $.02 of course.

Best,
Rajesh